A major complication that providers have experienced during the past year arose around storing, updating and accessing client data. Whilst healthcare companies routinely collect patient data, these records are often held in vast centralised data silos. These can be difficult for personnel to access and navigate when they are working remotely, and as a result, critical information is missed or misinterpreted. Switching to a fully integrated, intelligent automated healthcare system facilitates both on-site and off-site access to client information. Furthermore, the system is able to analyse this data in order to provide more effective and efficient outcomes. 

When using a digitized system, patient records are automatically updated after each interaction, creating a full and complete medical history. Data is also collected via patient surveys and this too is added to the client file. The availability of complete well-managed client records ensures that field healthcare staff have access to the necessary information, at the time they need it. In this way, each visit can be completed efficiently and with accuracy, and the required outcomes are achieved. 

The availability of accurate and complete patient records also facilitates the implementation of a Patient Rehabilitation Program. Automated analysis of the data held on each client ensures that a coordinated personalised healthcare plan can be put into place. Details of the client’s medical history are available to all healthcare professionals involved in the case and serves to support their interactions. It also ensures that follow up appointments are scheduled in advance and medicines can be prescribed or reviewed on a regular basis. The program’s progress is updated by the service personnel after each interaction, and recommendations are noted. In this way the efficacy of the Rehabilitation Program can be evaluated on an ongoing basis and any adaptations implemented as required.