Release notes January 2023
The new Zegoal features. Mobile app - Remarks to tasks, "Instructions" for Filling in the Fields of the Tasks...
Zegoal improves the efficiency of companies operating in the electricity, water, gas and heating sectors. The platform automates the work of staff helping companies to earn more.
Automating the work of inspectors
In many companies (both public and private), inspectors audit utility payments the old-fashioned way. They make entries in paper registers, and then data is transferred to a computer. The amount of work doubles, while data accuracy cannot be verified.
Zegoal is a game changer. A digital form is created in the mobile app on field workers’ phones. The form displays comprehensive information on each subscriber (meter values, technical features, contacts).
During a visit to each user, an inspector records the current meter values in Zegoal while verifying data with the subscriber’s digital signature, photos and videos (and indicating time and GPS coordinates).
Implementation impact:
- The workflow of a controller is reduced by 20–35% — data records are transmitted to the server, and there is no need to duplicate them in the office.
- Accordingly, this increases the labour productivity of inspectors.
- Recovery of receivables from subscribers increases by 10–25%. From now on, incorruptible (or a photo may prove otherwise) inspectors have time to visit more users.
After we deployed Zegoal, it took three months to increase the recovery rate for electricity debts by 16%.
Our client’s success story
Monitoring of assemblers/installers
Improved work efficiency of installation teams and individual field assemblers as a result of Zegoal use:
a) The mobile Zegoal version displays a list of tasks for the day and builds the best route between destinations;
b) The operator monitors the location and availability status of each worker. Based on this, the operator assigns tasks to those who will complete them as quickly as possible.
c) Installers perform their work according to a check list, which rules out faults.
Monitoring of staff at on-site facilities (Combined Heat and Power plants, remote branches)
The underlying principle is the same: work according to a checklist with photo and video verification guarantees high quality and attention to detail.
Another success story from a customer
Testimonials
What our customers say
A1
The system is easy to use and helps us to automate management of medical representatives
Gedeon Rihter
Great solution for sales representatives activities monitoring. Easily customized for our needs.
SM-Group
Flexible task templates (really cool!), GPS tracking with mileage control, task reports and all this in one application
AitinPRO
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Latest news and articles
Helpful information about our product, how to improve staff performance, as well as latest industry trends.
Release notes October 2022
What's new: New Checklist Task Field Type (Beta Testing), CRM. Comments to Companies, Locations, Contacts and Assets, Tasks. Viewing...
Standardization in Retail
How many times have we witnessed a ‘too big to fail’ bubble burst? There is an ever growing list of...
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- support@zegoal.com
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An excellent solution for retail standards monitoring. I especially love the flexible report designer.